Privacy Policy

1. Introduction

This Privacy Policy explains how FlooringIntel ("we", "us") collects, uses, and protects information when you use our flooring market intelligence platform.

2. Information We Collect

• Account information: name, email address, company, and password.
• Billing information: billing address and payment method details required to issue invoices.
• Usage data: pages visited, features used, exports downloaded, and subscriptions selected.
• Communication: support tickets, email correspondence, and notification preferences.

3. How We Use Information

• To provide, maintain, and improve the Service.
• To process subscriptions, generate invoices, and confirm payments.
• To send daily or weekly intelligence reports and alerts you opted into.
• To respond to support requests and communicate platform updates.
• To detect, prevent, and address fraud or abuse.

4. Source Data

FlooringIntel aggregates publicly available product data from flooring brand websites. We do not collect personal data from these third-party websites — only product, pricing, and catalog information.

5. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (hosting, payment processing, email delivery) only as needed to operate the Service, or when required by law.

6. Data Retention

We retain account and billing information while your account is active and as required for legal, accounting, or reporting obligations. You may request deletion of your account at any time.

7. Security

We use industry-standard safeguards (encryption in transit, access controls, audit logs) to protect your information. No system is completely secure; please use a strong password and keep credentials confidential.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze platform usage. You can control cookies through your browser settings.

9. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information. Contact us to exercise these rights.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated by email or through the platform.

11. Contact

For privacy questions, contact privacy@flooringintel.com.